Privacy, security
& your membership.

Privacy notice & data choices

InterCare Dx, Inc. operates this Mirage website and member portal. Contact us at info@intercare.com, (866) 767-4832, or 20280 South Vermont Avenue, Suite 215, Torrance, California 90502, USA.

What this website collects

• Email address and a verification record when you request an enrollment code.
• Name, optional middle name/suffix, date of birth, telephone number, delivery address and a salted password hash when you register. We do not store your password as readable text.
• Plan selection, order and payment references, subscription state, shipping details, assigned device identifiers and support communications.
• Session cookies, security/audit events and web-server request information needed to operate and protect the service.

The website does not currently collect mobile exercise readings. Mobile integration, any health-data transfer and the related notices/permissions will be addressed before that feature is activated.

Why we use information

To verify your email, create and protect your account, confirm adult eligibility, arrange payment and fulfillment, authorize compatible hardware, deliver order communications and respond to support or privacy requests. Email verification and order notifications are service messages; enrollment is not consent to unrelated marketing.

Service providers & payment

The backend and database are hosted on AWS in the United States. Amazon SES sends service emails. A configured payment provider such as PayPal or Stripe handles payment on its hosted checkout; card numbers are not collected by this site's forms. Fulfillment staff and delivery providers receive the information needed to ship an order. Provider terms and privacy notices apply to their services.

Cookies & tracking

The member portal uses a necessary secure session cookie for login. This website version includes no advertising pixels, third-party analytics scripts or marketing-cookie tools. It does not use website activity for cross-context behavioral advertising. Do Not Track and Global Privacy Control signals do not change this version's behavior because those advertising features are not implemented. We will update this notice before adding materially different tracking.

Retention

Enrollment codes expire after 10 minutes, and a verified enrollment authorization expires after 30 minutes. Enrollment challenge records are removed by the background worker after one day of inactivity. Account, transaction, support and audit records require an approved retention schedule, including accounting, fraud prevention, dispute and legal needs. Contact us to request deletion or clarification; deletion may be limited by applicable recordkeeping duties and backup lifecycles.

Your choices and rights

You can update profile details and change your password in the portal. To request access, correction, deletion or information about data handling, email or call the contacts above; an account is not required to make a request. We may need proportionate identity verification. Do not send your password, verification code or sensitive medical records by ordinary email. Where applicable, California and other state laws may provide additional rights, including limits on certain uses and disclosures and protection against discrimination for exercising privacy rights. Applicability and the final request-handling process must be reviewed before paid launch.

Children and changes

This enrollment flow is for adults aged 18 or older. Do not submit a child's information. Contact us if information was provided in error. We will date policy updates and provide additional notice where required for material changes.

Data security

The deployed website uses HTTPS. Backend database connections validate the database certificate and require TLS. AWS storage is configured with encryption at rest. Passwords are salted and hashed; saved payment/SMTP secrets are encrypted. Staff actions are permission-controlled and important administrative changes are audited.

Email codes have short expiry, retry limits and resend cooldowns. The application database is private and uses a dedicated restricted account. Database backups are configured; backup restoration and incident-response procedures require ongoing operational testing.

No system can promise absolute security. Use a unique password and protect your email account. Report a suspected account issue to info@intercare.com. Do not send credentials. InterCare must evaluate incidents and notify affected parties and authorities when required.

This page is not a HIPAA certification, SOC 2 attestation or a guarantee of compliance. Applicable health-data obligations depend on the actual service, business relationships and data flows.

Website & subscription terms

During this preview, account registration does not activate mobile subscription access and does not itself create a paid order. Use accurate information, keep credentials private and use the service lawfully. Do not attempt unauthorized access or interfere with another user's account.

Before paid enrollment opens, the order review must state the initial total, currency, hardware inclusion, billing interval, recurring amount, taxes/shipping where applicable, renewal conditions and cancellation instructions. You must actively authorize recurring payment; email verification alone is not payment consent.

Payment is confirmed only through the payment provider's verified notification. Returning from checkout is not proof of payment. Orders and membership access depend on successful payment and applicable eligibility requirements.

The portal includes cancellation of future subscription renewal. Refund eligibility, hardware warranty/returns, price-change notice, fulfillment promises and any additional contract terms are not finalized in this preview. Contact InterCare for written confirmation before any purchase. Statutory rights are not waived by this notice.

Shipping, tracking & returns

Use an accurate US shipping address during this enrollment preview. Delivery availability, shipping charges and expected timeframes must be confirmed before paid checkout. No shipment date or free-shipping promise is made here.

Order updates may include received/payment confirmed, processing, packed, shipped, out for delivery and delivered. Tracking numbers and carrier links appear when entered by the fulfillment team. Status emails are triggered by administrative updates; this version does not poll carriers automatically.

To report a missing/damaged parcel or request a return, contact InterCare with your order number. The final return window, return-shipping responsibility, hardware warranty and refund terms require confirmation before sales open. Do not return hardware to an address without instructions.

Using Mirage responsibly

Choose a comfortable pace and stop if you feel unwell. Do not force breathing or hold your breath to influence sensor readings. Movement, fit, circulation and other factors can affect oximeter accuracy. Do not rely on an app session to rule out illness or make medication changes.

Guided relaxation is not emergency care. Seek professional advice about health symptoms or using the product for a medical condition. If you believe you have a medical emergency, seek emergency assistance. Historical regulatory status of an earlier Mirage product does not by itself establish clearance of this mobile subscription bundle.

Accessibility & support

This site is designed with keyboard-accessible controls, labeled forms, responsive layouts and reduced-motion support. If you encounter a barrier, contact InterCare with the page and a description so we can help. We do not claim completion of a formal accessibility conformance audit.