YOUR ACCOUNT AND DATA
Delete your Mirage account
Deletion removes your sign-in, profile, session usage, device authorization and personal support content. Future membership charges are stopped before deletion completes. This ends app access and cannot be undone. It does not itself request a refund or return a shipped sensor.
We retain minimal payment, agreement and security references for accounting, disputes and legal obligations. Backups are removed through the applicable retention process. If you delete through this page, also remove Mirage app data from your devices to erase locally saved history and settings.
Account deletion is also available inside Mirage under your membership settings.
Request deletion of selected data
You can request removal of selected server-side exercise usage, support messages or optional diagnostic attachments without asking to close your Mirage account. From your registration email, contact info@intercare.com, or open an in-app support ticket. Say which data categories and date range you want removed. Do not send your password, verification codes or unnecessary health information.
We verify the request and review which records can be removed. Account and device authorization needed for continuing service, and minimal records required for accounting, disputes, security or legal holds, may need to remain; we will explain any limitation. Backups follow the retention schedule in our app privacy policy. This request route does not itself close your account or cancel membership. Use the account-deletion form above if you want to end access and delete the account.